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My Mom experienced a worst knowledge with AA flight.my Mom is eighty one yrs.aged Girl who doesn't speak English.We requested wheelchair help due to her arthritis and a language dilemma.We had reconfirmed out request ahead of her departure and a few days just before all with each other 4 situations.At DFW airport she required to adjust plane.She got off the plane and was instructed to wait for a wheelchair guidance.Soon after waiting around very long time no person arrived to help her.As a consequence of not obtaining a wheelchair guidance punctually she skipped her connecting aircraft to N.J.Somehow she take care of to get a aircraft but not until eventually following early morning.Agent was helping her to make an arrangement for her to stay overnight at the Airport.
I acquired the down below response from American Airways after I refused their offer you of the $25.00 vacation voucher for horrendous service. My remarks ended up posted on This website Nevertheless they have been taken out. Their insufficient service cost me time and cash, which I cannot get again plus they Imagine $25.
After i received towards the complimentary lodge that American set up for me, I known as 800-433-7300 and talked to an agent there who, to my shock was not able to see flights which were offered on USAIR. She informed me there have been no open seats on any on the early USAIR flights. I had been on the internet and could see that there were readily available flights. I in fact booked a flight to establish it to her.
I believed there to be a plan for overweight persons. I used to be up in opposition to the window the complete journey.I paid out for my seat but because it turned out I actually didn’t have a person. With all the Previous Piedmont nonetheless traveling contemplating American would do greater, not happy all around.
On our very last trip the leg on the trip from lax to Dallas was the worst I’ve ever had .The seating was so restricted I couldn't examine a journal due to tightness on the seating I think the plane was an A 320 ,please Make contact with me you'll find a pair issues with regards to the service on the whole,thanks, Brian Galbally
Flt 1999 from FLL on11-22-15 was a mess. Was delayed for the reason that all baggage wasn't loaded as a result of rain,then the baggage was loaded improperly, we taxied back again on the terminal, preset the luggage after which you can we would have liked fuel since we had been delayed. We waited for someone to return to unlock the fuel tank(that treatment) for a minimum of 40 mins.
Hello my title is larneta and i flew with American Airlines for The very first time to do a suprise bridal shower for my best friend,but Once i landed my baggage wasn't there.they sent my baggage to Wisconsin. Ihad Almost everything with the suprise bridal shower in People luggage.I couldnt find out why they wherever in Wisconsin and I like it didnt treatment I just wanted them to get the place I used to be right away.So I needed to terminate every thing. All her relatives and his friends and family.I was virtually crying inside the airport she didnt even know I used to be there I arrived early just for the suprise.
I felt compelled to state that I can no more fly with you, when you continue to deal with people today with out regard. The most recent, the service Doggy issue. Precisely what is wrong together with your coaching? No matter what it really is, I can not fly with a business that can't appropriately train its staff. Fantastic bye!
I procured an airline ticket by way of expedia for travel in March 2016. the data acquired with my purchase indicated which i ought to Speak to the airline for seat assignment. These days, I contacted the airline, great client service . Having said that, I was informed that mainly because I did not bought my ticket straight from your airline, there would be a cost for me to obtain a seat.
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I flew from Orlando to Dallas to Las Vegas yesterday and Once i acquired dwelling and unpacked, I discovered amongst my objects was missing from one of my checked bags.It absolutely was a shaving kit which was in a very zippered pocket on the surface of a bag. I referred to as customer service in Las Vegas and was explained to there's nothing they could do.
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Looking through the write-up in Yahoo! a few AA rep producing “deaf and dumb†on their own luggage is impolite and they are entitled to much more than a fake apology. you only lost a purchaser.